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Rick Kirschner's Articles

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How You Learn From Your Mistakes One of my favorite metaphors that I use in teaching the Art of Change Skills For Life involves a guy whose daily life requires that he walk down a dark road. Communication Styles Express Communication Needs One of the many insights that will help you to use your influence to change your world is blending with communication behavior. And because behavior changes, you must pay some attention in order to notice the changes and respond to them. On The Attractiveness of Opposites But if like doesn't attract like when it comes to genies delivering bicycles, do opposites attract instead? No, not when it comes to people, at least according to some research I've seen. But then, it depends on what you mean by opposite. Does Society Win or Lose from Persuasive Communication The question before us: Is persuasion bad for society? It's an important question, because our world is witnessing an unprecedented onslaught of persuasive communication at every turn. Much of it is the creation of professional propagandists and marketing geniuses whose ethic is play for pay, and whose only boundary is 'whatever the market will bear.' Making The Moral Link To Persuasive Communication To understand the moral basis of persuasive communication, I reference the writing of of David Weinberger, a Fellow at the prestigious Harvard Berkman Center for Internet & Society, when discussing the morality of the Internet and its myriad links, and then draw a link to the morality of persuasion. They Say Nagging and Whining Work. Really? A recent scientific study seems to say that nagging and whining are effective. But at what cost? Bestselling author and coach explores the consequences. When Parents of Teens Have The Summertime Blues - Tips For Better Parenting School’s out, and your teenagers are home. An apt metaphor for this moment is a messy room. A metaphor for what? For any area of their life(and your relationship with them) that’s currently a mess! Keep reading to learn how to deal with a messy parent-teen relationship! Putting Some Funny In Persuasive Communication Part Three Part Three of a three part series of articles on the use of humor in the art of persuasion. This is the painful part (it's full of references to pain.) The point is, pain is funny! Putting Some Funny In Persuasive Communication Part Two This article is the second part of a three part article series on the use of humor in positive persuasion That's Funny! How To Use Humor in Persuasion Part One The use of humor in persuasion is a funny thing. In this series of articles, you'll learn what's so funny about persuasive communication. The Right Way To Treat Customers, Even When They Are Wrong You are, no doubt, familiar with the saying, ‘The customer is always right!’ Well, there are all kinds of reasons to believe that ‘the customer is always right’ is wrong. And I have to agree with people who say that it’s wrong. But here’s the rub. If your interest is bringing about positive change between employees and customers, it’s still right! Let me explain. Motivate Your Team With The Power Of Positive Persuasion Persuasion is the deliberate attempt to influence another person’s map of reality in order to get a change in their thoughts and actions. So how can you leverage the power of persuasion to increase the motivation and performance of your people when they work as a team? Here are the keys. Obstacles and Keys to Effective Team Coaching Learn about the common obstacles to effective coaching, and essential skills necessary for managers to build their authority and successfully coach their teams to great results.

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